Shipping and Deliveries

You can expect your order to be delivered within 1 to 7 working days.

Once your order has shipped, you will receive a shipping confirmation. This confirmation will contain a track and trace code, which allows you to track your order.

This shipping confirmation may be blocked by your e-mail client’s spam filter. We advise you to check your spam folder if you have not received the shipping confirmation. Please contact our customer service if the e-mail confirming your order cannot be found in your inbox or your spam folder.

If you have not received one or multiple items that you have ordered, please contact our customer service for help.

If you have received an item you have not ordered, please contact our customer service at webshop@air-force.nl for help. Please send us one or more photos of the item and its label if possible. Our customer service team will process your message as quickly as possible. With your help, we will look for the most suitable solution to your order issues.

UPS will attempt to deliver to your home address. A new delivery will be attempted the following day if you are not at home for the first delivery attempt or UPS can deliver your package to a UPS Access Point^® location near you. The package will be held there for 7 days. After 7 days, the package will be returned to sender as undeliverable.

To change delivery options for your package, use the UPS My Choice website or app to log in, select your delivery, and then choose from options like changing the delivery date or rerouting it to a different location.

You will receive a confirmation e-mail containing your track and trace code when your package reaches the PostNL sorting centre.

In some cases, orders can get damaged during shipping. If that happens to your order, please contact our customer service immediately. Please do not send the defective item back before contacting us first. Please send us a photo of the defective item and its label if possible. This will help us find the most suitable solution to your order issues. Our customer service team will process your message as quickly as possible.

At the moment, Airforce ships to the following countries:

• United Kingdom
• Netherlands, Belgium
• EU countries *
  *) Bulgaria, Denmark, Estonia, Finland, France, Germany. Greece, Hungary, Ireland Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania,
  Slovenia, Slovakia, Spain, Czech Republic, Sweden, 

This is a list of the shipping costs per country we ship to:

Netherlands, Belgium

• €6,- / above €80,- free shipping

EU countries *

*) Bulgaria, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic, Sweden

United Kingdom

*) All duties and/or taxes are the customer’s responsibility. They are not collected by Airforce and are not included in the order total. All applicable charges are due upon delivery.